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Young Minds - Parents Helpline

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Advice and Guidance

About this service

We offer tailored information, advice and support to parents and carers who are concerned about their child or young person’s mental health. You can speak to us over the phone, or chat to us online. You can use our Helpline service if you are the parent or main carer of a child or young person aged 25 or under. It is available across the UK and is completely free.

Over the phone, we can provide detailed information and advice about your child or young person’s mental health. We can also offer you emotional support and direct you to other services that may be able to help. Our phone service is confidential.

You can call our Parents Helpline for free on 0808 802 5544. We're open 9.30am - 4pm on Mondays, Thursdays and Fridays, and 9.30am - 6pm on Tuesdays and Wednesdays. (To chat to us online, click on the chat icon in the bottom righthand corner of our webpage. Our chat service is open Monday to Friday, 9.30am - 4pm.)

We offer tailored information, advice and support to parents and carers who are concerned about their child or young person’s mental health. You can speak to us over the phone, or chat to us online. You can use our Helpline service if you are the parent or main carer of a child or young person aged 25 or under. It is available across the UK and is completely free.

Over the phone, we can provide detailed information and advice about your child or young person’s mental health. We can also offer you emotional support and direct you to other services that may be able to help. Our phone service is confidential.

You can call our Parents Helpline for free on 0808 802 5544. We're open 9.30am - 4pm on Mondays, Thursdays and Fridays, and 9.30am - 6pm on Tuesdays and Wednesdays. (To chat to us online, click on the chat icon in the bottom righthand corner of our webpage. Our chat service is open Monday to Friday, 9.30am - 4pm.)

Service type

This service offers support online and by telephone.

This service is provided by a charity or a community group.

Last updated 26/09/2025 8:56am

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Charity number: 1016968

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