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Mermaids UK

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0 - 20 YrsAdvice and GuidanceLGBTQ+ Support

About this service

Mermaids has been supporting trans and gender-diverse children, young people, and their families since 1995. Mermaids supports gender-diverse children and young people until their 20th birthday, as well as their families and professionals involved in their care. Transgender and gender-variant children and teens need support and understanding, as well as the freedom to explore their gender identity. Whatever the outcome, Mermaids is committed to helping families navigate the challenges they may face.

Our support…

  • Reduces isolation and loneliness for transgender, nonbinary and gender-diverse children, young people and their families.

  • Provides families and young people with the tools they need to negotiate education and health services.

  • Helps young people to cope better with mental and emotional distress, and equips their parents with what they need to offer individual support.

  • Improves the self-esteem and social skills of children and young people.

  • Improves awareness, understanding and practices of teachers, GP’s, CAMHS, Social Services and other professionals.

You can speak to a Member of the Mermaids team. Our support line on 0808 801 0400 is open Monday – Friday, 1pm – 8:30pm.

(If no one is available and your situation is urgent, you can use the text chat service run in partnership with Shout - text MERMAIDS to 85258 for free 24/7 crisis support all across the UK. All texts are answered by trained volunteers with support from experienced clinical supervisors.)

Mermaids has been supporting trans and gender-diverse children, young people, and their families since 1995. Mermaids supports gender-diverse children and young people until their 20th birthday, as well as their families and professionals involved in their care. Transgender and gender-variant children and teens need support and understanding, as well as the freedom to explore their gender identity. Whatever the outcome, Mermaids is committed to helping families navigate the challenges they may face.

Our support…

  • Reduces isolation and loneliness for transgender, nonbinary and gender-diverse children, young people and their families.

  • Provides families and young people with the tools they need to negotiate education and health services.

  • Helps young people to cope better with mental and emotional distress, and equips their parents with what they need to offer individual support.

  • Improves the self-esteem and social skills of children and young people.

  • Improves awareness, understanding and practices of teachers, GP’s, CAMHS, Social Services and other professionals.

You can speak to a Member of the Mermaids team. Our support line on 0808 801 0400 is open Monday – Friday, 1pm – 8:30pm.

(If no one is available and your situation is urgent, you can use the text chat service run in partnership with Shout - text MERMAIDS to 85258 for free 24/7 crisis support all across the UK. All texts are answered by trained volunteers with support from experienced clinical supervisors.)

Service type

This service offers support online, by telephone, and by SMS.

This service is provided by a charity or a community group.

Last updated 12/11/2025 8:01am

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Charity number: 1160575

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