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The Prisoners Families Helpline

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About this service

The National Prisoners’ Families Helpline can support you if a family member is in contact with the criminal justice system. We provide advice and information on all aspects from what happens on arrest, visiting a prison to preparing for release. We support families in England and Wales and you can find information about organisations who can support you in Scotland and Northern Ireland on our website.
The National Prisoners’ Families Helpline can support you if a family member is in contact with the criminal justice system. We provide advice and information on all aspects from what happens on arrest, visiting a prison to preparing for release. We support families in England and Wales and you can find information about organisations who can support you in Scotland and Northern Ireland on our website.

Service type

This service offers support online and by telephone.

This service is provided by a charity or a community group.

Catchment restrictions

England And Wales

Last updated 13/11/2024 1:42pm

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Company Number: The National Prisoners’ Families Helpline is operated by Prison Advice and Care Trust under contract to His Majesty’s Prison & Probation Service (HMPPS).

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