Privacy Policy

Chasing the Stigma ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Notice explains how we collect, use, and protect your personal data when you use our websites or www.hubofhope.co.uk (the "Website").

Who We Are

Chasing the Stigma is the data controller for the personal data we collect through this Website. Our contact details are:
  • Email:[email protected]
  • Address: Chasing the Stigma, Burlington House, Liverpool, L22 0PJ

What Personal Data We Collect

We may collect and process the following categories of personal data:

  1. Information You Provide to Us:
    • Name
    • Email address
    • Any other information you provide through our contact forms or email correspondence
  2. Information We Collect Automatically:
    • IP address
    • Browser type and version
    • Device information
    • Pages visited and time spent on the Website
    • Cookies and similar technologies (see our Cookie Policy for further information).
  3. Information from Third Parties:
    • Social media platforms (if you interact with us via social media)
    • Analytics providers (e.g., Google Analytics)
    • Third party donations platforms

How We Use Your Personal Data

We use your personal data for the following purposes:

  • To provide and manage access to our Website.
  • To process and respond to your enquiries or requests.
  • To improve and personalise your experience on the Website.
  • To comply with legal obligations.
  • For marketing purposes, where you have given consent.

Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Consent: Where you have explicitly agreed to our use of your data (e.g., subscribing to a newsletter).
  • Contract: To fulfil a contract or take steps at your request before entering into a contract.
  • Legal Obligation: To comply with legal or regulatory requirements.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your rights do not override these interests.

Who We Share Your Data With

We may share your personal data with the following:

  • Service Providers: Third-party vendors who help us operate the Website, such as hosting providers.
  • Analytics Providers: Such as Google Analytics, to analyse Website traffic and usage.
  • Legal Authorities: When required by law or to protect our legal rights.

We do not sell or rent your personal data to third parties.

How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data (subject to legal exceptions).
  • Restriction: Request restriction of processing.
  • Data Portability: Request transfer of your data to another service provider.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise your rights, please contact us using the details below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Website. For more information, please see our Cookie Policy.

Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy notices.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised.

Contact Us

If you have any questions or concerns about this Privacy Notice or how we handle your personal data, please contact us:

  • Email:[email protected]
  • Address: Chasing the Stigma, Burlington House, Liverpool, L22 0PJ

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Last Updated: 10/01/2025