Essex Partnership University NHS Foundation Trust 24/7 Helpline logo
Service link copied to clipboard!

Essex Partnership University NHS Foundation Trust 24/7 Helpline

Open now

AnxietyDepressionUrgent and Crisis Support

About this service

We provide a single point of contact for people facing a mental health crisis with access to care 7 days a week and 24 hours a day in the same way that they are able to get access to urgent physical health care. People can self-refer by calling NHS 111 Mental Health and selecting the option for mental health crisis and our call centre. We have a dedicated phone line for ambulance, police, GP's and professionals to refer people to CRS. CRS work with the other teams to ensure the right care is given to people facing a mental health crisis. Some of the teams we work with are: Mid/South home treatment teams Mental Health Liaison Teams (MHLT) The Crisis house and sanctuary plus Primary Care Network (PCN) Social care and non-statutory providers. Referral Information: Any health care Professionals and members of the public can self-refer.
We provide a single point of contact for people facing a mental health crisis with access to care 7 days a week and 24 hours a day in the same way that they are able to get access to urgent physical health care. People can self-refer by calling NHS 111 Mental Health and selecting the option for mental health crisis and our call centre. We have a dedicated phone line for ambulance, police, GP's and professionals to refer people to CRS. CRS work with the other teams to ensure the right care is given to people facing a mental health crisis. Some of the teams we work with are: Mid/South home treatment teams Mental Health Liaison Teams (MHLT) The Crisis house and sanctuary plus Primary Care Network (PCN) Social care and non-statutory providers. Referral Information: Any health care Professionals and members of the public can self-refer.

Service type

This service offers support in person.

This service is provided by the NHS.

Referral (how to access)

Referral Process to access this service: Self, Professional

Catchment restrictions

Essex

Amenities & Accessibility

visual aidshearing and auditory aidsaccessible website

Last updated 14/05/2025 12:33pm

Suggest an edit

Disclaimer: Whilst every effort is made by our in-house Service Development and Quality Assurance team, in collaboration with services providers, to make sure that all of our listings are as accurate and up-to-date as possible, we advise you to check with services directly for any changes to operational times, locations, remit, referral requirements, regulatory oversight, professional accreditations, or any other checks you wish to undertake in order to make an informed choice on whether a service is suitable for your needs.

Share service