Hillingdon Home Treatment Team

Hillingdon Home Treatment Rapid Response Team helps avoid admission to a mental health inpatient ward by providing intensive support to people in acute mental crisis in their homes. The team includes a rapid response service (to respond to emergency and urgent referrals) 24-hours a day. Emergency and urgent referrals should be made through the Single Point of Access which is open 365 days a year, 24 hours a day. All patients are provided with a crisis card with details of who to call in an emergency. The team accepts referrals from other secondary mental health services, which include: Single Point of Access Community mental health teams Early intervention teams Assertive outreach teams Psychiatric liaison services Acute inpatient wards (to facilitate early discharge) Any other secondary specialist teams Other (out of area) hospitals where a CNWL service user has been assessed to need home treatment The team is unable to accept referrals from: GPs – who should refer to the Single Point of Access Hostels and other non-statutory services, such as supported houses or day centres, which should use the GP referral pathways as above Police – Section 136 presentations will be assessed as per local agreement.