About this service
Folkestone Safe Haven offers out-of-hours mental health support to anyone aged 18+ in the Kent area.
Calls and emails will be answered by staff during Haven opening hours. You may call and leave a message at any other time of day, and these will be picked up and responded to as soon as possible during opening hours.
This is a walk-in service - there's no need to be referred by your GP or Care Coordinator. The Folkestone Safe Haven offers a welcoming, safe, comfortable, non-judgmental and non-clinical environment, sometimes known as 'crisis cafes'. At the safe haven, we will be able to provide information and emotional support if you are in crisis or feel you are heading towards a crisis situation.
You can come just for a chat, or you can access one-to-one emotional support from trained mental health professionals. We also offer help in creating staying well and crisis plans, and support visitors to access other services and organisations that may be useful to them.
Please note: The Haven is not suitable for people needing urgent medical attention (for example, after self-harm). For urgent medical care please attend your nearest A&E or call 999.
Folkestone Safe Haven offers out-of-hours mental health support to anyone aged 18+ in the Kent area.
Calls and emails will be answered by staff during Haven opening hours. You may call and leave a message at any other time of day, and these will be picked up and responded to as soon as possible during opening hours.
This is a walk-in service - there's no need to be referred by your GP or Care Coordinator. The Folkestone Safe Haven offers a welcoming, safe, comfortable, non-judgmental and non-clinical environment, sometimes known as 'crisis cafes'. At the safe haven, we will be able to provide information and emotional support if you are in crisis or feel you are heading towards a crisis situation.
You can come just for a chat, or you can access one-to-one emotional support from trained mental health professionals. We also offer help in creating staying well and crisis plans, and support visitors to access other services and organisations that may be useful to them.
Please note: The Haven is not suitable for people needing urgent medical attention (for example, after self-harm). For urgent medical care please attend your nearest A&E or call 999.