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Beacon Domestic Abuse Support Hub

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AbuseAdvice and GuidanceEthnicity and Diversity SupportLGBTQ+ SupportTherapyTrauma

About this service

If you are a resident of Hertfordshire aged 16 + who is or has been subjected to domestic abuse, then the Beacon Domestic Abuse Support Hub can help. What we will do: Provide a non-judgmental, safe space to discuss your individual needs. Make referrals with your agreement to other organisations, so you don’t have to Arrange for you to gain a range of practical and emotional support for domestic abuse related issues via one access point. Who can use the Beacon Domestic Abuse Support Hub? People themselves who are or have been subjected to Domestic Abuse and would like to access Community Outreach Support Friends, family members or other persons concerned about someone who is currently or has been in the past subjected to Domestic Abuse Professionals who are not trained or able to assess Domestic Abuse risk We welcome calls from people regardless of gender, race/ethnic origin, religious belief, disability or sexual orientation. Translation services are available to those who do not have English as a first language. What sort of support can the Community Outreach Services provide: The Community Outreach Services that we can refer you to, provide a range of practical and emotional support to help with your safety and recovery. The following are types of support that may be delivered by Community Outreach Services but are not limited to: Safety Planning/Advice Healthy relationships Legal Advice Emotional Support Coping Strategies Tech/Online abuse/Safety Advice Support Networks Power & Control Stalking & Harassment Health & Wellbeing Court Order Applications Honour-Based Abuse Advocacy – helping explain your needs and wishes Therapy FGM - Female Genital Mutilation Housing Advice Accommodation Recovery / Wellbeing Programmes Signposting to other services Financial/benefits/debt advice Groups/Peer support Help reporting to police (if you choose to) Family court & child contact advice Our friendly, non-judgmental team have received specialist Domestic and Sexual Abuse training and have experience supporting people who have experienced this type of abuse. Take a step towards a happier and safer future with our help

Contact details: 0300 002 0008 [email protected] Monday-Friday excl. bank holidays 9am - 5pm

Call safety

We will try our best to answer your call when you ring. At times when we are very busy your call may go through to voicemail. You are welcome to call back at another time or leave a message.

*We will only call people back if we know it is safe to do so – please confirm by voicemail if it is safe to call back and provide availability within our operating hours.

**Our calls will display as withheld number and will not show up on your phone bill.

***If you are calling on behalf of someone else, you must have their consent to share their details. We will not call anyone without their consent.

In emergency, please call 999 – if you can’t speak you can dial 999 and press 55 to get the operator to help. If you are deaf or can’t verbally communicate you can register with the emergency SMS service Contact 999 using Relay UK – How to use Relay UK | Relay UK (bt.com)

If you are a resident of Hertfordshire aged 16 + who is or has been subjected to domestic abuse, then the Beacon Domestic Abuse Support Hub can help. What we will do: Provide a non-judgmental, safe space to discuss your individual needs. Make referrals with your agreement to other organisations, so you don’t have to Arrange for you to gain a range of practical and emotional support for domestic abuse related issues via one access point. Who can use the Beacon Domestic Abuse Support Hub? People themselves who are or have been subjected to Domestic Abuse and would like to access Community Outreach Support Friends, family members or other persons concerned about someone who is currently or has been in the past subjected to Domestic Abuse Professionals who are not trained or able to assess Domestic Abuse risk We welcome calls from people regardless of gender, race/ethnic origin, religious belief, disability or sexual orientation. Translation services are available to those who do not have English as a first language. What sort of support can the Community Outreach Services provide: The Community Outreach Services that we can refer you to, provide a range of practical and emotional support to help with your safety and recovery. The following are types of support that may be delivered by Community Outreach Services but are not limited to: Safety Planning/Advice Healthy relationships Legal Advice Emotional Support Coping Strategies Tech/Online abuse/Safety Advice Support Networks Power & Control Stalking & Harassment Health & Wellbeing Court Order Applications Honour-Based Abuse Advocacy – helping explain your needs and wishes Therapy FGM - Female Genital Mutilation Housing Advice Accommodation Recovery / Wellbeing Programmes Signposting to other services Financial/benefits/debt advice Groups/Peer support Help reporting to police (if you choose to) Family court & child contact advice Our friendly, non-judgmental team have received specialist Domestic and Sexual Abuse training and have experience supporting people who have experienced this type of abuse. Take a step towards a happier and safer future with our help

Contact details: 0300 002 0008 [email protected] Monday-Friday excl. bank holidays 9am - 5pm

Call safety

We will try our best to answer your call when you ring. At times when we are very busy your call may go through to voicemail. You are welcome to call back at another time or leave a message.

*We will only call people back if we know it is safe to do so – please confirm by voicemail if it is safe to call back and provide availability within our operating hours.

**Our calls will display as withheld number and will not show up on your phone bill.

***If you are calling on behalf of someone else, you must have their consent to share their details. We will not call anyone without their consent.

In emergency, please call 999 – if you can’t speak you can dial 999 and press 55 to get the operator to help. If you are deaf or can’t verbally communicate you can register with the emergency SMS service Contact 999 using Relay UK – How to use Relay UK | Relay UK (bt.com)

Service type

This service offers support by telephone.

This service is provided by a charity or a community group.

Catchment restrictions

Hertfordshire

Last updated 03/06/2025 7:01am

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Charity number: 1102301 | Company Number: 4430743

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