About this service
PALMS (positive behaviour, autism, learning disability and mental health service) works across Hertfordshire providing a specialist multidisciplinary approach to children and young people aged 0-18 who have a global learning disability and/or autistic spectrum disorder and their families. PALMS clinicians comprise a ‘virtual team’ delivering a consistent service in a variety of community settings.
PALMS is a multi-disciplinary team who provide individually tailored support to help manage a number of concerns experienced at home. The service is available for children and young people up to the age of 18. PALMS aims to keep children and young people with their families within Hertfordshire thereby improving outcomes for all family members.
We are a family-led service working to understand and support the significant impact of challenges experienced by families of children and young people with learning disabilities and/or autism spectrum disorder (ASD). To achieve this we work closely with children and young people, their families, colleagues and commissioners and view working closely as a key approach that underpins PALMS.
We strive to focus on both prevention and intervention. We endeavour to help children and young people move towards attaining their ambitions and leading happy, healthy and fulfilled lives. We aim to promote the involvement of children, young people and their families and carers in the evolution of PALMS in a meaningful and helpful way for the local communities across Hertfordshire
PALMS has a duty team in place between 9am and 5pm, Monday to Friday who can respond to calls from families who are open to PALMS and may be experiencing escalation. PALMS carries out priority assessments within 5 days. PALMS duty team will liaise with the children crisis assessment and treatment team (CCATT) if a more urgent response is required.
PALMS can be contacted on 01727 582122 or alternatively professionals and families are encouraged to contact the service by email: [email protected]
**Please be aware that we cannot accept self-referrals from parents/carers. Only a professional can refer into the service.**
A referral can be made via a number of options, including:
Via Electronic SystemOne referral within Hertfordshire Community NHS Trust
Via Hertfordshire Partnership NHS Trust's Single Point of Access Service
By completing a PALMS Referral Form or detailed letter sent to:
PALMS Admin Team
Sandridge Gate Business Centre
Ronsons Way
St Albans
AL4 9XR
By completing a PALMS Referral Form and emailing it to [email protected]
Please note if you need to contact the PALMS Service, the new temporary phone number to call is 01727 582122.
PALMS (positive behaviour, autism, learning disability and mental health service) works across Hertfordshire providing a specialist multidisciplinary approach to children and young people aged 0-18 who have a global learning disability and/or autistic spectrum disorder and their families. PALMS clinicians comprise a ‘virtual team’ delivering a consistent service in a variety of community settings.
PALMS is a multi-disciplinary team who provide individually tailored support to help manage a number of concerns experienced at home. The service is available for children and young people up to the age of 18. PALMS aims to keep children and young people with their families within Hertfordshire thereby improving outcomes for all family members.
We are a family-led service working to understand and support the significant impact of challenges experienced by families of children and young people with learning disabilities and/or autism spectrum disorder (ASD). To achieve this we work closely with children and young people, their families, colleagues and commissioners and view working closely as a key approach that underpins PALMS.
We strive to focus on both prevention and intervention. We endeavour to help children and young people move towards attaining their ambitions and leading happy, healthy and fulfilled lives. We aim to promote the involvement of children, young people and their families and carers in the evolution of PALMS in a meaningful and helpful way for the local communities across Hertfordshire
PALMS has a duty team in place between 9am and 5pm, Monday to Friday who can respond to calls from families who are open to PALMS and may be experiencing escalation. PALMS carries out priority assessments within 5 days. PALMS duty team will liaise with the children crisis assessment and treatment team (CCATT) if a more urgent response is required.
PALMS can be contacted on 01727 582122 or alternatively professionals and families are encouraged to contact the service by email: [email protected]
**Please be aware that we cannot accept self-referrals from parents/carers. Only a professional can refer into the service.**
A referral can be made via a number of options, including:
Via Electronic SystemOne referral within Hertfordshire Community NHS Trust
Via Hertfordshire Partnership NHS Trust's Single Point of Access Service
By completing a PALMS Referral Form or detailed letter sent to:
PALMS Admin Team
Sandridge Gate Business Centre
Ronsons Way
St Albans
AL4 9XR
By completing a PALMS Referral Form and emailing it to [email protected]
Please note if you need to contact the PALMS Service, the new temporary phone number to call is 01727 582122.