About this service
York Safe Haven offers out-of-hours mental health support to anyone aged 16 or over in York and Selby.
Calls and emails will be monitored by staff during Safe Haven opening hours. You may call and leave a message, or send an email, at any other time of day, and these will be picked up and responded to as soon as possible during opening hours.
What can you expect from us:
This is a walk-in service - there's no need to be referred by your GP or Care Coordinator. The Haven @ 30 Clarence Street offers a welcoming, safe, comfortable, non-judgmental and non-clinical environment. At the Haven, we will be able to provide information and emotional support if you are in crisis or feel you are heading towards a crisis situation.
People using The Haven will also be supported by our 24/7 helpline, which offers access to emotional support and information even when The Haven is closed.
Who is this service for?
Anyone aged 16 and over who is experiencing a mental health crisis, is in distress, or their carers, can come to The Haven – you don’t need a formal referral or appointment.
Please note: York Safe Haven is not suitable for people needing urgent medical attention (for example, after self-harm) – for urgent medical care please attend your nearest A&E or call 999.
York Safe Haven offers out-of-hours mental health support to anyone aged 16 or over in York and Selby.
Calls and emails will be monitored by staff during Safe Haven opening hours. You may call and leave a message, or send an email, at any other time of day, and these will be picked up and responded to as soon as possible during opening hours.
What can you expect from us:
This is a walk-in service - there's no need to be referred by your GP or Care Coordinator. The Haven @ 30 Clarence Street offers a welcoming, safe, comfortable, non-judgmental and non-clinical environment. At the Haven, we will be able to provide information and emotional support if you are in crisis or feel you are heading towards a crisis situation.
People using The Haven will also be supported by our 24/7 helpline, which offers access to emotional support and information even when The Haven is closed.
Who is this service for?
Anyone aged 16 and over who is experiencing a mental health crisis, is in distress, or their carers, can come to The Haven – you don’t need a formal referral or appointment.
Please note: York Safe Haven is not suitable for people needing urgent medical attention (for example, after self-harm) – for urgent medical care please attend your nearest A&E or call 999.