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Central and North West London NHS Foundation Trust - South Kensington and Chelsea Home Treatment Team

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18+AnxietyDepressionUrgent and Crisis Support

About this service

South Kensington & Chelsea Home Treatment Rapid Response Team helps avoid admission to a mental health inpatient ward by providing intensive support to people in acute mental crisis in their homes. The team includes a rapid response service (to respond to emergency and urgent referrals) 24-hours a day. Emergency and urgent referrals should be made through the Single Point of Access which is open 365 days a year, 24 hours a day. All patients are provided with a crisis card with details of who to call in an emergency. The team provides support for people who: Are over the age of 18. Are a resident of Kensington & Chelsea or registered with a K&C general practitioner (GP). Are in an acute phase of serious mental illness, or are suspected to have an acute mental illness. This may include service users who have a dual diagnosis, such as a learning disability or substance misuse. Are suffering a relapse of a long term mental illness. Are vulnerable or at risk of harm to themselves or others, who cannot be safely supported in a community setting without an intensive level of support, care and treatment. The team accepts referrals from other secondary mental health services, which include: Single Point of Access Community mental health teams Early intervention teams Assertive outreach teams Psychiatric liaison services Acute inpatient wards (to facilitate early discharge) Any other secondary specialist teams Other (out of area) hospitals where a CNWL service user has been assessed to need home treatment.
South Kensington & Chelsea Home Treatment Rapid Response Team helps avoid admission to a mental health inpatient ward by providing intensive support to people in acute mental crisis in their homes. The team includes a rapid response service (to respond to emergency and urgent referrals) 24-hours a day. Emergency and urgent referrals should be made through the Single Point of Access which is open 365 days a year, 24 hours a day. All patients are provided with a crisis card with details of who to call in an emergency. The team provides support for people who: Are over the age of 18. Are a resident of Kensington & Chelsea or registered with a K&C general practitioner (GP). Are in an acute phase of serious mental illness, or are suspected to have an acute mental illness. This may include service users who have a dual diagnosis, such as a learning disability or substance misuse. Are suffering a relapse of a long term mental illness. Are vulnerable or at risk of harm to themselves or others, who cannot be safely supported in a community setting without an intensive level of support, care and treatment. The team accepts referrals from other secondary mental health services, which include: Single Point of Access Community mental health teams Early intervention teams Assertive outreach teams Psychiatric liaison services Acute inpatient wards (to facilitate early discharge) Any other secondary specialist teams Other (out of area) hospitals where a CNWL service user has been assessed to need home treatment.

Service type

This service offers support in person.

This service is provided by the NHS.

Referral (how to access)

Referral Process to access this service: Self, Professional

Catchment restrictions

South Kensington And Chelsea

Last updated 10/04/2025 7:01am

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