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Barnardo's - BOLOH Helpline

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Ethnicity and Diversity Support

About this service

Our vision, established by our founder, Thomas Barnardo, is a world in which no child is turned away from the help they need. We work towards this vision in partnership with others across all sectors, and we will continue this work for as long as there are children in need of support. Support for Hong Kong BN(O) status holders - Do you need support to settle into life in the UK? Would you benefit from practical and emotional support? We are here to help. Support for Asylum Seekers - Barnardo’s Boloh Helpline is pleased to announce the expansion of our service to support the mental health and wellbeing of adult asylum seekers across the UK. This project is funded by the Home Office from September 2022 until 31st January 2025. The Helpline will offer advice, signposting, emotional support and 8 free sessions of therapy by qualified Barnardo’s therapists. These sessions can take place remotely via telephone or online. Barnardo’s has a long history of providing mental health support to children, young people and adults and has a large pool of culturally informed therapists who speak a range of languages. Sessions can take place in your own language at a time that works for you. Helpline Advisors can also offer practical support such as food vouchers and access to digital devices. We are continuing our partnership with Vodafone to ensure that asylum seekers can access support by providing digital devices. You will be allocated a dedicated Advisor who will work with you over a series of calls to ensure that you have someone to talk to, and access to all the support that you need. Calls are confidential and we will not share personal information with the Home Office. We welcome referrals from professionals via our referral form, as well as direct contact from asylum seekers by telephone, email or online chat. The Helpline is open Monday – Friday (10am-8pm) and Saturday (10-3pm) via phone 0800 151 2605, webchat and email [email protected].
Our vision, established by our founder, Thomas Barnardo, is a world in which no child is turned away from the help they need. We work towards this vision in partnership with others across all sectors, and we will continue this work for as long as there are children in need of support. Support for Hong Kong BN(O) status holders - Do you need support to settle into life in the UK? Would you benefit from practical and emotional support? We are here to help. Support for Asylum Seekers - Barnardo’s Boloh Helpline is pleased to announce the expansion of our service to support the mental health and wellbeing of adult asylum seekers across the UK. This project is funded by the Home Office from September 2022 until 31st January 2025. The Helpline will offer advice, signposting, emotional support and 8 free sessions of therapy by qualified Barnardo’s therapists. These sessions can take place remotely via telephone or online. Barnardo’s has a long history of providing mental health support to children, young people and adults and has a large pool of culturally informed therapists who speak a range of languages. Sessions can take place in your own language at a time that works for you. Helpline Advisors can also offer practical support such as food vouchers and access to digital devices. We are continuing our partnership with Vodafone to ensure that asylum seekers can access support by providing digital devices. You will be allocated a dedicated Advisor who will work with you over a series of calls to ensure that you have someone to talk to, and access to all the support that you need. Calls are confidential and we will not share personal information with the Home Office. We welcome referrals from professionals via our referral form, as well as direct contact from asylum seekers by telephone, email or online chat. The Helpline is open Monday – Friday (10am-8pm) and Saturday (10-3pm) via phone 0800 151 2605, webchat and email [email protected].

Service type

This service offers support online and by telephone.

This service is provided by a charity or a community group.

Last updated 20/04/2025 7:01am

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Charity number: 216250 | Company Number: 61625

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