Devon Partnership NHS Trust 24/7 Helpline - First Response
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18+AnxietyDepressionDisabilityUrgent and Crisis Support
The First Response Service (FRS) puts you and your mental health first, providing a service seven days a week, 365 days a year. The service is an urgent mental health service for people with mental health and learning disability needs.
Callers either experiencing a mental health crisis, or have concerns about someone’s mental wellbeing can now access mental health care, advice and guidance 24/7.
The FRS will work closely with you, your family/carers and social networks to access the right care at the right time in the right place.
If you are concerned about feeling unsafe, are very distressed or if you are known to our services and there are signs of a mental health relapse, you can contact the FRS by dialling 111 and selecting the mental health option.
The First Response Service (FRS) puts you and your mental health first, providing a service seven days a week, 365 days a year. The service is an urgent mental health service for people with mental health and learning disability needs.
Callers either experiencing a mental health crisis, or have concerns about someone’s mental wellbeing can now access mental health care, advice and guidance 24/7.
The FRS will work closely with you, your family/carers and social networks to access the right care at the right time in the right place.
If you are concerned about feeling unsafe, are very distressed or if you are known to our services and there are signs of a mental health relapse, you can contact the FRS by dialling 111 and selecting the mental health option.
Service type
This service offers support in person.
This service is provided by the NHS.
Referral (how to access)
Referral Process to access this service: Self, Professional
Catchment restrictions
Devon Excluding Plymouth
Amenities & Accessibility
hearing and auditory aidsbritish Sign Language
Last updated 10/04/2025 7:01am
Suggest an editDisclaimer: Whilst every effort is made by our in-house Service Development and Quality Assurance team, in collaboration with services providers, to make sure that all of our listings are as accurate and up-to-date as possible, we advise you to check with services directly for any changes to operational times, locations, remit, referral requirements, regulatory oversight, professional accreditations, or any other checks you wish to undertake in order to make an informed choice on whether a service is suitable for your needs.